How Shipping Works
Touch of Luxury is an affiliate platform. We curate and recommend products, but we do not hold stock, process orders, or ship items ourselves. When you click a product link and complete a purchase, your order is placed directly with the retailer (Amazon Belgium, Amazon France, Amazon Poland, or an Awin partner retailer).
All shipping, delivery, and fulfilment is handled entirely by the retailer you purchase from.
Important: Your purchase contract, shipment tracking, and any delivery issues are managed by the retailer — not by Touch of Luxury. Please contact the retailer directly for order support.
Estimated Delivery Times
Delivery times depend on the retailer and your location. Below are typical estimates for Amazon orders in Europe:
| Country | Retailer | Standard Delivery | Prime / Express |
|---|---|---|---|
| 🇧🇪 Belgium | amazon.com.be | 3–5 business days | 1–2 days (Prime) |
| 🇫🇷 France | amazon.fr | 3–5 business days | 1–2 days (Prime) |
| 🇵🇱 Poland | amazon.pl | 3–5 business days | 1–2 days (Prime) |
| 🌍 Other EU | Various | 5–10 business days | Varies by retailer |
Actual delivery times may vary based on product availability, your location, and the shipping option selected at checkout.
Shipping Costs
Shipping costs are determined by the retailer at checkout and depend on the item, delivery method, and destination. Many Amazon products qualify for free delivery for Prime members or orders above a minimum threshold.
Touch of Luxury does not charge any additional shipping fees — we are not involved in the transaction.
International Orders
Many products on our platform are available for international delivery. Availability and costs vary by retailer. We recommend selecting the Amazon marketplace closest to your country for the best experience:
- Belgium / Netherlands → amazon.com.be
- France / Luxembourg → amazon.fr
- Poland / Central Europe → amazon.pl
Our site automatically shows you the correct marketplace when you select your language in the top menu.
Order Tracking
Once your order is placed with the retailer, you will receive tracking information directly from them via email. You can track your order through your Amazon account or the retailer's website.
For order issues, please contact the retailer directly:
- Amazon Belgium: amazon.com.be/help
- Amazon France: amazon.fr/help
- Amazon Poland: amazon.pl/help
Questions?
If you have questions about our platform or affiliate recommendations, contact us at contact@touchofluxury.eu. For order-specific issues, please contact the retailer directly.